We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Sheeba Gadgets (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sheebagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The description corresponds. Everything works, convenient.
10 Sep 2019 10:02
Came all the whole. to kharkov delivery 10 days.
7 Sep 2019 03:53
Good, clean normally
5 Sep 2019 09:07
5 Sep 2019 08:08
It came quickly. It was invested in another order, in the case did not try. I advise the store.
4 Sep 2019 11:50
The knife came to ukraine in three weeks, all as in the description. Very sharp, already tried. cleans very well. girls, take, do not think... I'll order a couple more. Seller thanks for the fast shipping.
2 Sep 2019 08:29
The reader is good!
31 Aug 2019 22:15
Got it. That saso in itself pleases. All that ordered in march did not come to dade until september. And it came... beautiful
29 Aug 2019 07:14
The goods received. Made very reliable and convenient. Everything is in its place. The thing is sharp, compared to what i had before. Knives sharp they brosto cut off from potatoes-potatoes are cleaned very easily and quickly. Thanks to the store for the goods.
28 Aug 2019 08:18
The order was made on august 16, the store sent on august 17, the parcel arrived in the city of murom of the vladimir region on august 28. Very fast shipping, very fast shipping. The product corresponds to the description. The quality is excellent. I recommend both the product and the seller.
27 Aug 2019 12:34
Convenient thing, i order the second time the first lost, Excellent cleans zucchini and carrots, potatoes are also normal
25 Aug 2019 07:12
The order was very long. Vegetables are good.
21 Aug 2019 09:42
very fast delivery, perfect size and color
21 Aug 2019 07:16
I ordered 2 pieces. The goods came quickly, in one package. Thank you to the store!