We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Sheeba Gadgets (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sheebagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well cuts, quickly gets, a little snacks soft vegetables, tomatoes for example, and in general a good priblud for the production of salads
13 Sep 2019 02:23
It came on time =. For 16 days in Tomsk.
13 Sep 2019 00:50
The parcel came pretty quickly the goods were tracked. Although the box was crumpled but inside the store very well packed and nothing damaged. Purchase is satisfied and even very. So far i tried only cheese and cucumbers all very quickly. I advise the seller.
13 Sep 2019 00:28
To volgograd 21.08.2019-12.09.2019. The package is damaged and wrinkled, but the contents are all intact. The product corresponds to the description.
12 Sep 2019 21:43
The defective came, but the store immediately returned the money.
12 Sep 2019 09:37
The goods are delivered quickly... thanks to the store!!! The packaging is all crumpled, as if it was sitting on a team of movers in turn... and so everything...
12 Sep 2019 08:06
Still fragile thing.
12 Sep 2019 07:41
Quick. Home delivery. Cuts well. All plastic.
11 Sep 2019 13:48
The box of mint is just in trash, the goods are whole. The parcel arrived quickly.
11 Sep 2019 10:16
Thank you! :)
11 Sep 2019 10:07
How many goods bought everything normally came, well, this one came with a cracked body. Packing crumpled. Of course the store is not to blame i think but still.
11 Sep 2019 09:53
really good product... picture speak 1000 words
11 Sep 2019 08:07
The goods came in a puffy. There are no defects in the grater itself. The box is not surprisingly all rewind. Not used yet. Later i will add a comment as will be in use