We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Sheeba Gadgets (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://sheebagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came well. Quality is good. Completely satisfied
5 Sep 2019 08:28
Sharpens well. And nothing else is needed.
3 Sep 2019 16:57
NOTE 10!!! THE SHARPENER AM STILL TESTING. THE KNIVES ARE ALL Excellent! AM NOT A MASTER IN KNIVES, UNLIKE, HOWEVER ALL BETTER THAN ALL THAT ALREADY HAVE AT HOME. TO MENTION THE FAST DELIVERY TIME FOR WHAT ARE USED ON INTERNATIONAL ORDERS. ONLY HAVE GIVE CONGRATULATIONS!! OBG: PICTURED IS MY NOT COMES WITH KNIVES.
2 Sep 2019 00:55
Nice device and good quality.
1 Sep 2019 00:13
Quality is very good.
29 Aug 2019 21:50
27 Aug 2019 06:32
27 Aug 2019 00:57
Good sharpener. I ordered the second one, and the store sent almost immediately and the track number is tracked all the way.
26 Aug 2019 08:12
Very good. Very well sharpens knives. I'm happy. I did not communicate with the producer. Very fast delivery of a week and a half.
26 Aug 2019 07:38
Performs its work
23 Aug 2019 03:03
Within 2 x weeks delivered. Happy.
22 Aug 2019 09:01
22 Aug 2019 08:35
21 Aug 2019 11:33
21 Aug 2019 04:38
Came and thank you
25 Jul 2019 09:57
Sharpener is good. Fast delivery, tracked throughout. Sharps much better than ikeev sharpeners.
24 Jul 2019 06:57
Very good, put in use and left my knives as new.
17 Jul 2019 20:03
Sharpener suitable, comfortable, crossed all home knives, crying with delight!!!
6 May 2019 22:12
Super! Sharpen classically! Uncle! I recommend! Finish the spvidka delivery.
3 May 2019 20:37
Looks great! In the case i will check to write! The first impression is good! Delivery two weeks to acekeevo! Thank you store!
2 May 2019 10:43
Super fast delivery to latvia 21.04.2019-02.05.2019. Sharps on hurray! Seller recommend. I'm still happy. Sharpening is convenient.
25 Apr 2019 10:41
The bag is exactly as advertised with very fast shipping.
23 Apr 2019 04:55
Very fast delivery, good appearance, sharpen well!
19 Mar 2019 09:51
Sharpener is excellent, sharpens well! I hope it will last a long time, just in case i took it with a replaceable nozzle. It was a couple of weeks before izhevsk. Seller recommend
13 Mar 2019 17:24
Ordered 16.02.2019 received 12.03.2019 in primorye, everything perfectly sent the store quickly, the product corresponds to the description, sharpens perfectly)))